My invite link isn't working
Updated
Cubby tells you what went wrong and what to do next.
"This invite link isn't working."
The link may have been cut off when it was copied. Tap Send me a new link, or tap I have a code and enter the 6-digit code from your email.
The invite has expired.
Ask your center to resend it. Directors can resend from the app in a few taps.
The invite was already used.
You already have an account. Sign in with your email and password, or reset your password if you've forgotten it. Reset your password
The link opens a browser instead of Cubby.
Make sure Cubby is installed, then tap the link again from your email app. You can also use I have an invite on the sign-in screen with your code.
Still stuck? Email hello@thecubbyapp.com with the email address your center used, and we'll help.
Still stuck?
Email hello@thecubbyapp.com and we'll help. For questions about your child, schedule or bill, contact your center.