Check in and out at the kiosk
Your center's kiosk is a tablet showing a PIN pad. Staff use it to clock in and out. Families use the same kiosk, with their own PIN, to check their children in and out.
- Enter your 4-digit PIN.
- Under Who's checking in or out?, tap Check in or Check out next to your name.
- Tap Save. The kiosk goes back to the PIN pad for the next person.
Tapped the wrong thing? Tap Cancel to go back to the PIN pad without saving.
Staff clock in at the kiosk, not in the app. When you have a shift, your Today tab shows Not clocked in until you do.
Find your PIN
- In Cubby, go to Options, using your photo at the top of the screen.
- Tap Settings, then Update my account.
- Your PIN is under PINs. Each location has its own PIN.
If you don't have a PIN for your location yet, tap Generate a new PIN.
"PIN not recognized"
Check you're using the PIN for this location. If it still doesn't work, ask your director to check or reset your PIN.
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Still stuck?
Email hello@thecubbyapp.com and we'll help. For questions about your child, schedule or bill, contact your center.